By purchasing a product from TFT Wine you agree to our Terms & Conditions

Terms & Conditions

 

 

Terms and Conditions

The use of this website www.tftboutique.com.au is subject to these terms and conditions. By ordering products from this website, you are agreeing to the terms and conditions. www.tftboutique.com.au is owned and operated by TFT Boutique Products (ABN 66 278 654 016).

Under NSW law, it is illegal for TFT Boutique Products to sell alcohol or tobacco to anyone under 18. By agreeing to these terms and conditions you agree that you are over the age of 18.

 

Payment

Payment is made via PayPal or EFT.

We have no obligation to supply goods until payment is made.

 

Refunds and Return Policy

If our product is damaged, faulty or the wine is corked, please contact us within 30 days. We will gladly refund your money, replace or exchange the product. You may be required to return the damaged product. In the case of corked wine, you will be required to return the cork. We will refund the cost of the delivery of the returned product.

While every effort is made to protect the products in transit, unfortunately we cannot guarantee against some minor labelling defects.

 

Privacy

TFT Boutique Products respects your privacy.

We collect only that information required to ensure you are over 18 and to complete your purchase.

There is no sale or sharing of customer information to third parties other than that information required to deliver your purchase.

 

Shipping

 

TFT Boutique Products has a capped delivery fee to all Australian capital cities (with the exception of Darwin) and coastal NSW. Fees are on the drop-down box on the shipping page.

If you require delivery outside the above areas, you will need to contact us for your delivery fee, delivery time and method of payment. 

 

Delivery Times (working days)

1-3 Sydney, Canberra, Melbourne, Brisbane, Coastal NSW

2-4 Adelaide

3-6 Perth

5-8 Hobart

 

While we will always endeavour to deliver your product within the above times, we cannot guarantee it.

Alcohol and tobacco products require a signature upon delivery. The signee must be over 18 and will be required to show photo ID.

Alcohol and tobacco products will not be left at locations without a signature.

In the case of a signee not being present, the delivery company will return the next day to attempt the delivery. If a signee is still not present the product will be stored at the depot for pick up.

It is against the law for persons under the age of 18 to sign for alcohol or tobacco products.